Ability Driving School – Our Mission is Customer Success

We operate an Accelerated Learning System to ensure that you receive maximum value for your money, you learn the driving syllabus in the most practical way, and you are ready for the practical driving test in the shortest time possible.

Further details can be accessed by watching the Video on this page titled ‘Why Our Unique Accelerated Learning System Will Save You Time And Money’.

Our Driving Instructors have been trained to a very strict criteria and should they fall short on any aspect of the criteria listed below, I will personally refund your lesson fee.

If your instructor does not adopt a friendly approach – Your lesson fee refunded
If you do not feel comfortable and at ease – Your lesson fee refunded
If you don’t feel you received quality tuition – Your lesson fee refunded
If you feel that your instructor did not show patience – Your lesson fee refunded
If your instructor does not start the lesson with a recap of pervious learning – Your lesson fee refunded
If your instructor does not discuss with you and agree a firm objective – Your lesson fee refunded
If your instructor does not make it very clear how the risk will be shared – Your lesson fee refunded
If your instructor does not discuss the lesson outcome and whether your objective has been met – Your lesson fee refunded
If your instructor does not get you to sign the lesson sheet – Your lesson fee refunded

Refund Procedure:

- Call customer services within 24 hours of your lesson to explain your concerns over the service or the tuition that you received.
- Give the name of your driving instructor along with the lesson time and date.
- Explain the full details as to why you were not satisfied with either the service or the tuition you received.
- We will investigate your complaint, and if we find your instructor did not strictly follow our criteria
We will sanction a full refund.

Please note

*Refunds do not apply to cancelled lessons or to lessons on test day.

Our entire business is built on reputation and happy customers and your feedback will be used to improve our service and tuition going forward.

Regards, Ian Mills.

How To Choose Your Driving Instructor.

Don’t be one of the 30% of learner drivers that change their instructor before test!

NO ONE GIVES YOU MORE!

Top ten reasons why students chose us from over 200 customer reviews.

✅ High 1st Time Pass Rate

✅ Accelerated Learning System

✅ Risk Free Guarantee

✅ Customer Reviews

✅ Recommendations

✅ Local Reputation

✅ Quality of Teaching

✅ Patience of Instructors

✅ Friendliness of Instructors

✅ Local Company

Customer Review Ipswich Maggie Futter-Cossey

Why LOCAL Learner Drivers

Chose ABILITY Driving School

SELECT Your Nearest Area Above To Read Your Local Reviews

Megan Owen.

“The reason I done my driving lessons with Ability Driving School was because their driving instructor Ian Mills taught my sister and was very good. Also, I wanted someone who was trustworthy and who I would feel comfortable with.”

Learning to drive with Ian was a lot more relaxed and fun than what I expected, also his teaching methods were very easy to understand.

I would recommend Ability Driving School because Ian is very calm and his teaching is very easy to understand, and there was nothing that could have been done to make their service better.”

Hannah Smith.

“I chose Ability Driving School as I was looking for a well-known and well-priced company with good reviews. I also wanted a friendly driving instructor. Ability Driving School had this, and it was shown in their amazing customer reviews!!

Learning to drive with driving instructor Mark Banyard was 100 times better than I had expected. I thought learning would be a long and hard process, but in reality, it was enjoyable, and the time flew by!

Mark had incredible teaching methods. He was very calm in how he wanted me to drive and helped me progress quickly. He structured the lessons around me and my learning style.

Paul Egan.

“I decided to change driving schools and chose Ability Driving School through a friend’s recommendation as I wasn’t learning enough with my previous driving instructor. They told me that Ian Mills was great and that they had learnt a lot in a short space of time.

I picked up driving quite quickly and soon became comfortable. Ian had very good teaching methods and I gained a lot of driving experience quickly through Ian letting me drive and improving as I went along.

I will be recommending Ability Driving School to others as I was taught everything I needed to learn and in a good way by driving and not just being told.”

Why LOCAL Learner Drivers

Chose ABILITY Driving School

Megan Owen.

Learning to drive with Ian was a lot more relaxed and fun than what I expected, also his teaching methods were very easy to understand.

I would recommend Ability Driving School because Ian is very calm and his teaching is very easy to understand, and there was nothing that could have been done to make their service better.”

Hannah Smith.

Mark had incredible teaching methods. He was very calm in how he wanted me to drive and helped me progress quickly. He structured the lessons around me and my learning style.

Paul Egan.

I will be recommending Ability Driving School to others as I was taught everything I needed to learn and in a good way by driving and not just being told.”

SELECT Your Nearest Local Area To Read Your Local Reviews.

Meet Your LOCAL Team

Click Profile Image For More Information

Ian Mills

Driving School Owner

Sam Clarke

Customer Services.

SELECT Your LOCAL Area Above To Meet Your Local Instructors.

Meet Your LOCAL Team

Click Images For More Information

Ian Mills

Driving School Owner

Sam Clarke

Customer Services

SELECT Your LOCAL Area Above To Meet Your Local Instructors.

Meet Your LOCAL Team

Click Images For More Information

Ian Mills

Driving School Owner

Sam Clarke

Customer Services

SELECT Your LOCAL Area Above To Meet Your Local Instructors.

More Information

Ability Driving School- Top Rated Driving Lessons in Suffolk.

If you’re looking for a Professional Driving School that comes highly recommended with a particularly high first time pass rate we are the school for you. Ability Driving School serves the county of Suffolk bringing you the highly trained driving instructors you need to pass your practical driving test.

Our instructors are male or female with a wide variety of levels of experience, however all bring the very latest techniques & methods to the table.

Unlike many other driving schools, we also offer a full money back guarantee if you are not entirely happy with our service. We also offer discounts for block bookings of 10 lessons or more.

As mentioned in our opening paragraph we are particularly proud of our first time pass rate which is considerably above the national average. What is our secret? We have a proven system that ensures that our driving instructors follow our best practice guidelines & procedures.

Our structured system will feature a complete plan of action broken down for you so you can see where you are up to with regard to your progress within the driving school syllabus & what you need to do to get to the level where you are ready to take your test.

Our Instructors will complete the ALS card that will detail each step of your progress. It will demonstrate the areas that you might need more practice whilst also showing the things you are particularly strong with.

We do encourage practice with family & friends provided it is used in a way that will assist & improve your driving abilities ready for your next lessons. Ideally you would practice the areas that have been highlighted for you on your ALS card so as to reduce the length of time you need to cover them in your actual lessons.

For example if you are struggling with your bay park manoeuvre then it would make sense to go somewhere quite & practice as often as you can whilst out with friends & family. Once you can demonstrate you are able to carry out the procedure confidently & error free then your instructor will then move you on to the next step of the syllabus.

However if your instructor thinks you need more practice you will continue where you left off until you have mastered it. This example demonstrates the importance of using your practice time wisely.

You should ensure that you complete your theory examination as quickly as possible. This will benefit you as it gives you a better understanding of the practical side. It will also allow for your instructor to book you in for your test as soon as you are ready without any unnecessary delays.